We respect your privacy and recognize the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our app.
To serve you better with customized information, some features of our app use unique identifiers associated with your device. The information we collect and analyze is used to improve our service to you.
With specific reference to third-party advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our app, website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third-party service provider, with specific reference to booking/e-commerce transactions, Hometown collects the following personal sensitive information from you while transacting through Hometown, this includes your name and sex, phone number, billing address, and credit card details. Hometown does not sell or trade upon any of the above foregoing information without the consent of the user or customer.
The foregoing information collected from the users/customers/travelers is put to the following use:
Customer name, address, phone number, passenger's name, and age are shared with the airlines booking the services for the customer/traveler. Information like credit card details and net banking details are usually collected directly by the payment gateways and banks and not by Hometown, but if ever stored or retained by us, the data will be stored internally, secured, and is never shared, except that they may be shared with third-party private/government security agencies to screen for fraudulent activities. Information like phone number, e-mail address, and billing address may be used for promotional purposes unless the customer/user has unsubscribed from such services.
If you choose not to share this information, you can still visit the Hometown website & app, but you may be unable to access certain options, offers, and services.
Hometown takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us at [email protected] to obtain the names and addresses of the specific entities that shall have access to your personal information in a given transaction.
Hometown will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations. If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.
Answer: Depending on the country of your residence, Hometown may collect your contact number, FIN number, the mobile device that you are using, and some information regarding your passport.
Answer: A few airlines provide some extra benefits to work permit holders. To make sure that our customers receive these benefits as well, we collect their FIN numbers.
Answer: We will use your information to issue your flight tickets, improve our services & inform you about our new products or offers.
Answer: No, your information is safe with Hometown.